tag:blogger.com,1999:blog-15693178.post4532683934565082016..comments2009-10-29T08:26:05.055+08:00oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comBlogger52125tag:blogger.com,1999:blog-15693178.post-82960514316823129192009-10-29T08:26:05.055+08:002009-10-29T08:26:05.055+08:00gosh.. i really HATE Cebu Pacific!!!! I do not only mind paying a little bit more for other carriers but I would rather walk than take that stupid airline...<br /><br />sometimes lang if its a group booking and do not have a say on it that i swallow all these unbelievable crap we get from that stupid airline...<br /><br />haaay...Annhttp://www.blogger.com/profile/18241573491879875914noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-47565619430153537492009-10-26T06:05:45.438+08:002009-10-26T06:05:45.438+08:00Hi all you great people,<br /><br />if you would like to be a part of- and support a bigger initiative towards Cebu Pacific...<br /><br />-please share your stories at; http://cebupacific.wikispaces.com/<br /><br />-and join the Facebook group &#39;Let&#39;s make Cebu Pacific better!&#39;; http://www.facebook.com/home.php?#/group.php?gid=160391654058&amp;ref=ts<br /><br />You are also more than welcome to link to the group using the following image; http://jonasskafte.com/files/CPfacebook.jpg<br /><br /><br />Thank you very much,<br /><br /><br /><br />/Jonas.Jonas Skaftehttp://www.blogger.com/profile/09772545207660842021noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-4920716135305693432009-06-30T10:47:22.205+08:002009-06-30T10:47:22.205+08:00noted...<br /><br />the story is actually more on the WHOLE experience and not the hidden/additional charge issue alone but thanks for the clarifications anonymous! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-43417779815741809272009-06-26T22:11:02.290+08:002009-06-26T22:11:02.290+08:00I agree with you, yung Philippine Travel Tax and Terminal Fee hindi sya hidden charges sa Cebu Pac fare. Kung sasabihin nyo na hidden charge yun, para naring hindi kayo nagbabasa. Just a bit of info guys, all cebu pacific&#39;s fare rules are approved by CAB, try nyong sumulat sa kanila para maliwanagan isip nyo. Read more before posting...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-33503666869040117762009-06-25T22:50:13.765+08:002009-06-25T22:50:13.765+08:00just to clarify lang guys, ung Philippine Travel Tax hindi naman sa Cebu Pac napupunta, and you can refund it naman sa PTA or Philippine Travel Authority since hindi naman talaga sa company napupunta yung pera. Another thing yung terminal fee na sinasabi nyo na part ng hidden charges, hindi naman talaga sya hidden charges sa mga ticket ng Cebu Pac or other airlines since hindi naman sa company napupunta yun. I agree that you should read more bago kayo magpost. Once you availed of the company&#39;s services it means that you agreed with their rules and fare restrictions. It&#39;s like signing a contract, so dapat alamin nyo muna ung nasa contract para walang misconceptions. Kaya nga pagbinibigyan kayo ng recap ng mga agent ng Cebu Pac kung nagpapabook kayo para malaman nyo yung mga restrictions.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-91208378651420415542008-10-15T13:46:00.000+08:002008-10-15T13:46:00.000+08:00perfectly written haki! i'm sure their days are numbered... i just hope you get the refunds you are waiting for before cebu pacific crashes...oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-26814129818827724542008-10-15T13:32:00.000+08:002008-10-15T13:32:00.000+08:00Sorry to hear that, but again a "nice" story about Cebu Pacific. Don't know what they are doing there but at least I have the impression they don't know it either. Arranging about 25 flight with them during the past 2 years either for friends or for myself only 1 or 2 !! was able to stick to their timetable to be clear I am not talking about delays of 20 or 30 minutes while other airlines were operating the same destinations more or less accurately. Trying to refund 2 tickets since November 2007 I resulted in nothing, nothing than unsuccessful calls to their hotlines - what a joke, hotline ... ice cold are these lines - not being pushed through to any human being. So far I could recite their vocal adverts over the past months but that's it. 8 weeks ago one of their ticket outlets here nearby was able to get a view through the smoke, one ticket was refunded in April but not to my credit card, useless to say that we did not get any update what happend neither to expect seeing any single centavo. Speaking of credit cards, since about 2 years it is difficult to book online with Visa issued from any foreign bank but Cebu Pacific is working to resolve this issue, working since 2 years now. Funny thing, sometimes it works, most of the time it is not working. Bookings with other plastics ... same picture, a big N followed by an "othing".<BR/>It was nice to see Mr. Lance Gokongwei smiling in each issue of their Smile Magazine, guess it would have been a good idea - also of him in getting his job done - to end up in smiling passengers. Looking back to an experience of 600 / 700 flights all over the world up to date, Cebu Pacific is one of a kind, a kind of its very own.<BR/>Guess I rather will swim than getting a foot in one of their aircrafts again.<BR/>HakiAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-55769751858129589852008-09-03T17:00:00.000+08:002008-09-03T17:00:00.000+08:00seair will set us free leo tolstoy! hahaha! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-13832198627089151382008-09-03T16:03:00.000+08:002008-09-03T16:03:00.000+08:00I've heard from a friend that SEAIR is going to bring back the glory days of flying, where flying should be full of good service. I just hope this happens very soon because I'm so tired of all these other airlines who can only offer cheap price, bad service, and apathetic people. More power to http://flyseair.com!!!!Leo Tolstoyhttp://wehatecebupacific.webs.com/noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-60792079958495753712008-09-03T08:58:00.000+08:002008-09-03T08:58:00.000+08:00i agree that PAL is indeed better... better between two evils, i always say...<BR/><BR/>don't worry, i ride PAL from now.<BR/><BR/>thanks anonymous! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-82990749121611985352008-09-02T23:18:00.000+08:002008-09-02T23:18:00.000+08:00Cebu Pacific = great marketing....and that's it! No after sales service...bahala ka na jan mentality. I think PAL is offering promo fares too...they have cheap fares on their website. And....so far....they don't just leave the customers like that...they take care of the customers unti they reach their destination. At least they feed you when the flight is delayed or put you in a hotel in the flight will be mega delayed. AT least they still care about you...and that's what is important when we travel. I think PAL has a better reputation vs. Cebu Pacififc. I heard that they've been working hard on their on-time performance...so lesser delayed flights. If you wanna be sure...just take PAL!!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-31500974988178999162008-08-27T10:25:00.000+08:002008-08-27T10:25:00.000+08:00you can say that again pinaywife! cebupac sucks! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-62598996829838330522008-08-26T18:04:00.000+08:002008-08-26T18:04:00.000+08:00i've sworn off cebu pacific too. it's really not worth it. di bale na i would shell out a bit more for other airlines than take their flights.<BR/><BR/>last time i went to kuala lumpur the flight frm manila was delayed for around 4 hours so when I got there the driver who was supposed to pick me up iniwanan na ako. I felt like crying and the KLIA budget airport is so far from KL and the last bus going was already full. Thank God for that good samaritan I was able to take that bus. And I still had to look for my hotel at wee hours in the morning!<BR/><BR/>Going back to Manila the flight was delayed for more than 3 hours. No apologies, no snacks and the crew acted as if we have to be thankful they still arrived.<BR/><BR/>I would never recommend this airline. They really suck big time!pinaywifehttp://pinaywifeatbp.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-25550781105239368862008-08-26T09:52:00.000+08:002008-08-26T09:52:00.000+08:00send me a link right away! i'll post my story as soon as it's up! hahaha! thanks anonymous! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-91430680968257996272008-08-23T18:59:00.000+08:002008-08-23T18:59:00.000+08:00paanu na ito? according to their website they're the 4th fastest growing airline in the WORLD. yikes. i have 2 rt tickets for them this year. di pa ako natutu sa 2 flight delays ko last year and not to mention i'm still waiting for my refund for more than 4months na. EXTREMELY POOR SERVICE. That's di na ako papaloko sa mga zero fares na yan. gagastus nalang ako sa PAL.<BR/><BR/>i have a plan to creat a website dedicate to the inconvenience pax and people who HATE 5J.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-72977742635006657052008-08-22T15:30:00.000+08:002008-08-22T15:30:00.000+08:00anonymous1: sorry but what i meant to say was ADDITIONAL charge ON TOP OF the zero fare... i know about the 1,620 when i got the e-ticket, just didn't explain it better i guess? thanks! :)<BR/><BR/>anonymous2: hardcore man! i salute you! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-46448707335796947522008-08-22T14:16:00.000+08:002008-08-22T14:16:00.000+08:00i had to wait over 4 months to get my refund, until i finally smartened up and called lance gokongwei's office, asked to speak to his secretary, and voila, i had my rfund within days.<BR/><BR/>it's really quite easy, and i urge you ALL to bombard his office with calls. you can get the number of JG SUMMIT from directory assistance, ask for the assistant to mr. gokongwei OR their legal department, and tell the receptionist that if you are not connected to said party, you will report them to the civil aeronautics board.<BR/><BR/>worked for me. :)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-74044520320389493272008-08-22T14:03:00.000+08:002008-08-22T14:03:00.000+08:00&quot;What about the Php 1,620 airport tax (which is actually a hidden charge with zero fares)?&quot; --&gt; actually Oliboy, the airport tax is not a hidden charge. You should read better next time and you&#39;ll realize that Cebu Pacific states that taxes are EXCLUDED from the cheap fare.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-33703475299486661262008-08-21T10:27:00.000+08:002008-08-21T10:27:00.000+08:00thanks for the comment jaded! :)<BR/><BR/>yeah, i used to experience nice things on cebupac UNTIL THIS...<BR/><BR/>i'm happy for you if you haven't had bad experience with them! :)oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-60159711073884647582008-08-21T00:36:00.000+08:002008-08-21T00:36:00.000+08:00okay naman ah? <BR/><BR/>don't shoot me, but i've flown CebPac a lot of times. Super on time naman, and the staffs are great.<BR/><BR/>ung food, yeah... medyo di nga makain but if you're flying like an hour or two... hindi naman siguro sobrang importante ang meal diba?<BR/><BR/>just my thoughtsJADEDhttp://www.blogger.com/profile/14955434822057693526noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-82496194075429043352008-08-11T10:43:00.000+08:002008-08-11T10:43:00.000+08:00cheap flights = cheap service<BR/><BR/>to top it off... may disclaimer pala sila so they are actually not liable for any delays or hassle on the customers.<BR/><BR/>may karma din mga yan!oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-4393671552324956412008-08-09T00:42:00.000+08:002008-08-09T00:42:00.000+08:00for 5J,<BR/>budget = bad jet.<BR/><BR/><BR/>something's gone horribly wrong<BR/>with their corporate culture <BR/>ever since the shift to <BR/>super cheap fares.<BR/><BR/>from legaspi to cebu,<BR/>manila to davao, <BR/>i've noticed that the <BR/>gokongwei employees feel<BR/>cheapened by what's happened<BR/>to what previously was a <BR/>very promising airline.<BR/><BR/>either that,<BR/>or they feel that the passengers<BR/>who fly on 5J are nagtitipid,<BR/>and thus can be treated as "cheap"<BR/>as possible.<BR/><BR/>sad, but true.<BR/><BR/><BR/>most cebpac employees<BR/>from ground staff to <BR/>the flight attendants,<BR/>seem to be just going <BR/>through the motions.<BR/><BR/>terrible training,<BR/>specially in frontline skills.<BR/><BR/>sayang.<BR/><BR/><BR/>LANCE, wake up.spanxhttp://www.blogger.com/profile/02999175920724402612noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-83804324466674254762008-08-08T10:28:00.000+08:002008-08-08T10:28:00.000+08:00can totally relate! my friends and i took cebu pacific going to bora and back in january this year. flight out was delayed, the flight back they overbooked and said only 5 of our party of 6 could be taken in -- but we paid way in advance (november 2007) and were supposed to have confirmed seats!!! they bumped off one of my friends to PAL, which at least left for manila only a few minutes after we took off.<BR/><BR/>never flying this carrier again. i'd rather pay the price of high quality service.kat magtibaynoreply@blogger.comtag:blogger.com,1999:blog-15693178.post-18229158318160856292008-08-08T09:26:00.000+08:002008-08-08T09:26:00.000+08:00@amidaLea - damn! hassle din yun ah! yup, take PAL instead. lousy service also but i think cebu pacific is NOW in first place of the crap award.<BR/><BR/>@dyanie - auto email mo na lang araw araw, hour by hour para maflood! hahaha!oliboyhttp://www.blogger.com/profile/13480971868234161308noreply@blogger.comtag:blogger.com,1999:blog-15693178.post-33487987162081480092008-08-07T23:03:00.000+08:002008-08-07T23:03:00.000+08:00grabe na nga yung pangungulit ko eh. naka thread na nga yung emails ko tapos puro asking for an update.<BR/><BR/>siguro nakaka 7 emails na ko! eto pa, wala man lang reply kahit isa! sus! poorest customer service!princess_dyaniehttp://www.blogger.com/profile/08166770114277153201noreply@blogger.com